Discover ZEUGAM a world of warmth that goes beyond plush toys!
Welcome to the ‘Learn More’ page of the ZEUGAM plush toys website, where you can explore the unique charm and depth of our brand.
I. Brand Traceability: The Sailing of Warm Dreams
ZEUGAM was born from the pure love of plush toys and the original intention of bringing warmth and companionship to people. Many years ago, a group of designers with childish innocence and dreams, with a keen sense of the beautiful things in life, embarked on a journey to create high-quality plush toys. From the initial creative conception to the many fans around the world today, we have always adhered to the persistent pursuit of warmth and companionship, so that ZEUGAM has become a link of emotion.
Craftsmanship design: a blend of inspiration and creativity
1、Source of Inspiration: Our design team is like a group of dream catchers, from nature’s marvellous creatures and mysterious forests, to the fantasy adventures in classic fairy tales, to the cutting-edge pop culture, all of which can be the source of inspiration for their creations. Each plush toy carries a unique story waiting to meet you.
2、Design details: In the design process, we pursue the ultimate craftsmanship. Take the ‘Forest Elf’ series for example, the designers spend a lot of time studying the forms and habits of real animals, carefully sculpting the direction of each fleece, so that its touch is more realistic and natural; in order to make the cartoon character’s eyes animated, after countless times of colour mixing and material testing, the final presentation seems to be the effect of talking. This kind of persistence in details is only to bring you a unique plush partner.
Third, the quality of perseverance: the promise of safety and comfort
1、Selected materials: ZEUGAM is aware of the intimate contact between plush toys and you, so we do not compromise on the selection of materials. We choose the world’s top skin-friendly plush fabrics, whose fluff is delicate and soft, and the touch is like caressing clouds. Filling materials are strictly tested to ensure environmental protection and safety, even if the children are close to embrace, play without worry.
2、Quality control: From the moment the raw materials enter the factory, a strict quality control journey begins. Each production process has a professional quality inspector to check, and the finished product before leaving the factory has to go through many rounds of sampling to ensure that each plush toy meets international quality standards, to bring you an impeccable quality experience.
Fourth, intimate service: a full range of shopping care
1、Efficient order processing: When you place an order at our independent station, the advanced order processing system will respond quickly to ensure that your order information is accurately and correctly transmitted to all links, so that you do not need to wait long.
2、Extremely fast logistics and distribution: We have established long-term cooperation with DHL, FedEx and other well-known logistics providers, according to your shipping address and order, to match you with the most appropriate logistics solutions, to achieve fast and reliable distribution services, so that the plush toys to the fastest speed to reach your hands.
3、Professional customer service support: Whether you have questions about the product, or encounter problems in the order process, our professional customer service team will be 7 × 24 hours on call, through online customer service, e-mail, telephone and other ways to provide you with caring, timely help.
4、User feedback first: We value every suggestion and opinion you have, and have established a perfect user feedback mechanism. Your voice is the driving force for our continuous progress, we will listen carefully and actively improve, just to bring you a better shopping experience.
V. Wonderful activities: sharing the joy of plush toys
1、Promotions:We will regularly launch a variety of promotions, such as limited-time discounts, full reduction discounts, buy free activities, etc., so that you can enjoy the quality plush toys at the same time, reap more benefits.
2、Exclusive benefits for members: By joining ZEUGAM, you will enjoy a series of exclusive benefits such as points exchange, exclusive birthday discounts, priority purchase rights, etc., and become a core member of our warm family.
3、Interactive experience: We will also organise various online and offline interactive activities, such as plush toy creative DIY competition, which allows you to give play to your creativity and build unique plush toys with your own hands; and user sharing to win gifts activity, which gives you the opportunity to show the beautiful moments with your plush toys and share the joy with other enthusiasts.
At ZEUGAM, we are not only selling plush toys, but also delivering warmth and love. We look forward to your further exploration of our brand, and start this wonderful journey full of fun and warmth with ZEUGAM.